Night Shift – Support Project – Actual Effort Sheet

11:00 pm: I am entering office with lots of energy while night drop cabs started departing the office campus one by one.

11:10 pm : Ahh i can open the Yahoo mails and check any response came for my applications on naukri.

11:40 pm: Ohh so many mails on outlook.This support sucks.Let me dig into them but before that why not get a cup full of cofee on desk?

00:10 am: I am from IdM support team and this is regarding your ticket # XYZ……
….We have fixed the problem please check at your end and let me know.

00:30 am: Ohh the other team guy also siting alone lets have a chit chat with him..

1:00am: Ohh no these two users continuously pinged me

1:30am: Very boring life 🙁 5.5 hours more 🙁
2:00am: Finally I have done too much works for tonight better check what is happening around the world.

2:00-4:00am : Hmm SUN is going under Oracle..Hmmm NASA launching this project..Hmmm CPM still struggling in WB…Hmm Hmmm Hmm..No more News left:(

5:00am:Lets check again if any reply came for my applications on Naukri..
6:00am: Last one hour lets check suport mails lil bit 🙂
6:10am: O My god 4 issues :O whati will do ????
6:15am: Hello This is regadring your ticket #ABC ………We are working on it
6:30am: Hi This is regd your ticket number #DEA ….. We are working on it
6:45am: hello is the CAB scheduled as I raised??…What it will take time?..@##@#@$%^
7:00am: Lets send a mail to all about the latest issue .Atelast they will know I was working till morning … 🙂
7:20am: Ohh not able to close eyes..morning winds smell so sweet and fresh
7:30am: Good Bye Office..C U at Night again 🙂 🙂

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